Manage your membership via our Active World membership app or by submitting a request form below for our team to help you with your request
Heading on holidays or looking to just take a break? Pausing your membership is easy via our Active World membership app. Follow the steps in our guide below.
We are sorry to hear you are looking to cancel your membership with us. We have removed the hurdles to cancelling your membership. Simply click the link below & fill our our cancellation request form
You can change your GOswim lesson time and/or day within our app. Click the link below for our app how-to guide. If the student is progressing to a new GOswim level please speak to our team in centre to help you out.
Missed a GOswim lesson? Click below to find out how to book a make up lesson.
Make-up lessons are based on availability for the students current level. Remember to let us know in advance if you cannot make it to a weekly lesson, to be eligable for a make-up lesson.
